Custom jewelry design service is available to you from our design team. We work with clients via phone, e-mail and fax. We take pride in making each item tailored to your need.
Design reviews
After reviewing your own personal sketches, idea book or any other source of inspiration, We will contact you with rough estimate to make your custom piece.
Approval
We will email you rendering sketches once you approve the rough estimate. We will modify, redesign until you are 100% satisfied with the design.
Estimates
Rough estimates are an approximation of price only, and all firm estimates will be given to the customer by email.
Because Metal prices change quickly and other costs change over time, After the customer receives their written estimate, it is their responsibility to make half deposit by bank wire transfer. If the deposit is not made within 14 days, we will need to re-estimate in writing before any work begins. Written estimates are valid for 14 days from the date they are given. If an estimate is expired, we reserve the right to modify existing estimates to accommodate for changes in labor and material prices.
Time Line
Most projects takes 4 to 6 weeks from consultation to completion.
More difficult jobs, like those with Hand Fabricated Elements, Hand Engraving or Complex Design Elements can take longer.
Once completed, your order will be shipped via Fedex fully insured at no additional charge.
Warranty
We guarantee our work for one year, however normal wear and tear happens, and you will need to maintain your piece over the years, including re tipping and metal build-up after the first year. Just like a pair of tires on a car, metals wear down over time. Shipping charge
is to be taken care of by the owner of the jewelry.
We promise to always make a good faith effort to fairly and honestly deal with all of our customers in every way.